Water Heater Codes

Water Heater Error Code Flashing or Blinking

Something on the unit is blinking, flashing, or displaying a code you don't recognize — before you can act on it, you need to know which brand's display convention you're looking at, since the same digits or flash count mean different things on different units.

Most likely causes, ranked

Check this first

  1. Write down the exact code or count the flash pattern carefully — for flash codes, count the blinks in one group before the pause repeats, since miscounting by one changes the meaning entirely.
  2. Confirm which brand and model you have — check the data plate or panel for the manufacturer name and series, since the same two digits mean different things across brands.
  3. Note whether the unit still runs (a warning code) or has stopped producing hot water (a lockout or shutdown code) — that difference changes how urgent the fix is.
  4. Look up the exact code using the brand and code you found rather than guessing from a similar-looking one.

Which fault code are you seeing?

Look it up directly: code lookup searches every documented code on this site by brand and by the code or flash count itself, or jump straight to a brand's full list: Rinnai, Navien, Rheem, AO Smith.

When to call a professional

Call a licensed plumber or HVAC technician if a code returns repeatedly after you've followed its specific reset or basic-check steps, if it's a safety-device code (overheat limit, flammable-vapor lockout, repeated ignition or flame failure), or if you smell gas at any point. A code that keeps coming back is the unit telling you the underlying cause hasn't actually been fixed yet.

Gas supply lines, gas control valves, and venting should only be worked on by a licensed plumber or HVAC technician. Mains/line-voltage electrical work should be done with the breaker off and, beyond a simple reset, by a qualified electrician or plumber.

Safety. Do not keep resetting a code that involves a safety device — an overheat limit, a flammable-vapor sensor, or repeated flame-failure/ignition codes — hoping it eventually stays cleared. These exist specifically to stop the unit before gas, fire, or scalding-temperature water becomes a real hazard. If you smell gas at any point, stop, ventilate the area, and call your gas utility or a licensed technician immediately.
This site is an independent reference, not a substitute for a licensed plumber or electrician. Pages are written with AI assistance and checked against named sources before publishing.