Water Heater Codes

Navien E515: PCB Error

There's no obvious plumbing or gas problem, but the unit stops responding and E515 shows on the display — a fault on the printed circuit board that runs the whole system, rather than any single sensor or valve.

Applies to: Navien NPE, NCB, and NHB tankless and combi/condensing water heaters

What it means

PCB Error — the main printed circuit board has detected an internal malfunction. This is a catch-all code for a problem the board finds within itself, which is why the fix path here is narrower than for a code that names one specific sensor or valve.

Most common causes

What you can safely check yourself

  1. Power-cycle the unit (unplug or shut off power for about a minute, then restore it) and see if the code clears

When to call a professional

The error returns after a power cycle — the control board likely needs professional replacement.

Gas supply lines, gas control valves, and venting should only be worked on by a licensed plumber or HVAC technician. Mains/line-voltage electrical work should be done with the breaker off and, beyond a simple reset, by a qualified electrician or plumber.

What the fix costs

A main control board replacement is one of the more expensive single-component repairs on this list — commonly $250–$600 installed (HomeGuide, Angi) — because the part itself costs more than a sensor or valve and a technician typically has to configure it after installing. Always confirm the power-cycle reset genuinely didn't clear the code before authorizing a board replacement, since that's worth ruling out first and costs nothing.

Related codes

All Navien codes

Every Navien water heater fault code — the full list on one page.

Sources

This site is an independent reference, not a substitute for a licensed plumber or electrician. Gas water heaters can leak carbon monoxide, leak gas, or catch fire if serviced incorrectly. Anything involving the gas line, gas control valve, venting, or main electrical wiring should be handled by a licensed professional. Pages are written with AI assistance from the sources listed on each page and checked against them before publishing.